With my workout finished, I walked out the door of the Y hoping that my paratransit ride home would be right there. My phone messages had let me know that my ride was on it’s way and I needed to be ready to go. That’s one of the positive new developments in Fort
Wayne’s Citylink Access. You get fair notice of your ride’s arrival.
Instead of being greeted by a driver’s voice, the loud honk of something across the parking lot sounded. Who could it be-I wondered. A parent picking their boy or girl from swim lessons? A twenty-something coming to take his grandpa home from time on th etreadmill? Or was it my ride hoping I’d get the point they were waiting for me?
The point is that we who are totally blind can’t distinguish who is honking at us when meeting someone who will take us somewhere. Not everyone will be as up front as I tend to be, asking in a loud, clear voice: “Paratransit?” Some folks will ignore the honks altogether or back up if they think the vehicle is too close.
If you who read this are blind, I imagine you’ve also faced this troubling set of events. It’s easy to come unglued and panic. After all, we want to be riding in the front of the bus and not standing dangerously nose to nose with the bus or van’s front.
You who are sighted, I hope this will be a helpful moment for teaching. After all, many peopole don’t know or look for the red tip at the end of someone’s cane. Perhaps, it remains invisible in our rush-rush hurried noontime traffic. Many today aren’t taught that the red-tip on the cane or the cane itself gives notice that the cane’s user is blind. Likewise, when someone follows a guide dog, the tendency may be to get enamored with the pooch’s cuteness or think he automatically knows to approach a paratransit vehicle or bus who has come to pick up his handler.
In any case, if you see a cane or service animal, honking does no good when signaling you are there to pick the rider up. A dog is trained to guide his person upon command, to avoid most objects that may prove threatening to himself or his person. A guide dog, no matter how alert, does not have ESP or clarivoyance. If anything, he will disobey any command to move toward a honking vehicle.
Likewise, someone who is sighted should not speak to the dog in place of speaking to the person with harness in hand. To do so is to distract the guide from his joy and duty of safely leading his handler.
In any case, if you are picking up someone, a paratransit rider, a friend or family member, say the person’s name and identify yourself. Then and only then will the person who is blind be able to trust your directions. In addition, pull up to the blind person so that the car or van door is in front of him, not the front of your vehicle.
I know it’s easy in today’s hurried style to take the fastest and most efficient way to get from point A to point B. Still courtesy and perception still count so that you don’t loose each tree for the forest through which we navigate life’s daily contours.
As for our responsibility as blind riders when meeting a ride from someone, promptness is the name of the game. If we’re in a college class or office for work, we need to give ourselves time to clean up our area and pack up what we’re taking with us before running into the fray. If we’re going to an appointment, we should schedule our arrival time jtten or fifteen minutes before that appointment so there’s enough of a window if some driving snaphoo occurs. Plus, the less rushed we are when interviewing for a job or seeing a doctor, the more comfortable we can help others be when meeting us, especially for the first time.
Now the honk did come from my paratransit driver who wanted me to hop on board quickly since she later said she was behind schedule. She was not wanting to hear my explanation of why she needed to be verbal when meeting me instead of relying on her van’s horn. Without much further plea to persuade her, I called the paratransit company’s dispatch manager and helped her understand the coaching and sensitivity training she might do with my driver. By the grace of God, that ended well and I arrived home a few minutes later, ready for a fish sandwich and coffee for lunch.